bk89's commitment to responsible gambling
Gaming is for fun — not for problems. bk89 gives you real tools and support to keep you safe, so every moment stays enjoyable.
Our philosophy & commitment
bk89 believes that online gaming is an entertainment activity — and it should stay that way. We want every player on our platform to be happy, protected, and in control. That is why we have built responsible gaming not just as a policy, but as the core foundation of our platform.
Using our tools, you can make your own decisions — how much time to spend, how much money to use, and when to take a break. bk89 is always by your side, and our support team is ready 24/7 to help you in Bengali.
Remember — gambling is entertainment, not a source of income. Before placing any bet, ask yourself: is this for my enjoyment, or am I trying to escape from stress?
Age limit is mandatory
You must be at least 21 years old to open an account and play on bk89. Accounts belonging to minors will be closed immediately and all balances will be forfeited. If a minor uses your device, please keep it password-protected.
Our protection tools
bk89 lets you manage these tools directly from your account to keep you in control.
Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month yourself. Lowering the limit takes effect immediately; increasing it takes effect after 24 hours. This is the most effective way to manage your budget.
Time-Out (Break)
If you feel you need a break for a few days, set a time-out from 24 hours up to 6 weeks. You will not be able to log in during this period. Your account will be reactivated automatically once the break ends.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, choose self-exclusion. Options range from 6 months to a permanent ban. Your account cannot be reopened while the exclusion is active.
Bet Limit
If you do not want to place bets above a certain amount in any session, set a bet limit. This protects you from impulsive large decisions and keeps the game enjoyable.
Activity History
View your gaming history, total deposits and withdrawals, and net results at any time. Understanding your own patterns is the first step toward making informed decisions.
24/7 support
If you ever feel you need help, contact us via live chat or email ([email protected]) — support is available in both Bengali and English. We are always by your side.
Recognize the warning signs
If any of the following signs appear in your behavior, take action now and speak with bk89 support.
You are placing more bets to try to recover money lost on a previous bet.
Gambling is taking time away from your family, work, or studies.
You have tried to stop playing but cannot, or feel uncomfortable when you do.
You are borrowing money or using funds meant for essential expenses to gamble.
You are hiding the amount you play or the time you spend from people close to you.
Healthy gambling habits
Following these simple guidelines will keep your experience on bk89 enjoyable at all times.
Set a budget: Before each session, decide on a fixed amount — that is your entertainment fund. Stop when the budget runs out.
Set a time limit: Put a limit on hours. Playing for too long reduces your ability to make good decisions.
Learn to accept losses: You cannot win every bet — losing is normal. Do not chase lost money desperately.
Do not play on impulse: If you are feeling angry, sad, or stressed, stay away from gambling.
Do not play under the influence of alcohol or medication: When your judgment is impaired, the risk of making serious mistakes increases.
Detailed use of tools
Learn how to use each of bk89's protection tools and which one applies in which situation.
How deposit limits work
Log in to bk89 and go to the "Responsible Gambling" section under "Account Settings". There you can set daily, weekly, and monthly deposit limits separately.
Note: the minimum deposit is ৳300, but you can also set your daily limit to ৳300 if you wish. Once a limit is lowered, it takes effect immediately. A 24-hour cooling-off period applies if you want to increase a limit.
Self-exclusion process
Self-exclusion is an important decision. Once you choose it, your account will be suspended immediately. The account cannot be reactivated until the exclusion period is over.
Exclusion periods: 6 months, 1 year, or permanent. For permanent exclusion, no further applications will be accepted. Legitimate withdrawals from your balance will still be possible.
Time-out details
Time-out is ideal for a short-term break. Take a time-out from 24 hours up to 6 weeks. No deposits or gameplay are possible during this period.
During a time-out you can still contact [email protected], and the support team can help you move to a longer time-out or self-exclusion.
Protecting minors
If other family members use your device, install parental control software on the browser. Internet filtering services available in Bangladesh can block online gaming sites.
Do not share your bk89 password with anyone. If you have any suspicion, change your password immediately and notify [email protected].
Need help? We are always ready
For any questions or issues regarding responsible gambling, the bk89 support team is available 24/7. Contact us via live chat or email ([email protected]).
Responsible Gambling FAQ
Find answers to the most frequently asked questions here.
Other pages on bk89
Explore more sections and games on bk89.